Pre-covid, I had taken friends to the Sunday brunch at Newlands because it offers a good variety of food that will accommodate different food preferences for my guests. Also, the service was good.
I was an invited guest last November 19. Most of us had been there before. We were so disappointed with the menu. The desserts were from Costco and I would also guess that the Thai chicken wings and the beef stroganoff were bought from there. There was limited menu - less than what you would get from a food court. Worst is the service. We had to flag the server who kept saying 'I'll be with you' and needed to be flagged again.
We try not to say anything to our host but we eventually made our negative comments and strongly recommended that no tip be left. We are all generous tippers. I even give cash tip to our server besides the tip in the invoice.
This is an insult to the customers to think that we would not know the difference. I might add also that I ordered Coke and specified 'real' coke. I was given Pepsi which I knew right away from the first sip that it was not Coke. I sent it back.
I will never recommend this restaurant to anybody anymore. I know that graduation dinners are held there. I will let them know of this experience.
The rating below is only for stars and I am forced to click on 1 star to continue. Please ignore that star. It is not deserved.