We visited to celebrate a couple of birthdays, including my 10 year old niece, and what should have been a simple family dinner turned into an oddly ambitious attempt at performance art. The evening began with the reservation. I called twice to confirm. On the first call, a young man took the booking, confirmed the patio request, and then asked for my credit card over the phone for the 30 dollar no show fee. I declined and asked that he email me so I could provide it securely. No email arrived. I called again and spoke with a woman who assured me everything was confirmed. Upon arrival, I was told a patio reservation was impossible because they “do not do that.” Fair enough, except the patio had an open table for eight. When I asked if we could take it, I was told it was reserved for a walk in. In the three hours we were there, that table remained untouched. Either the walk in was exceptionally punctual in not arriving, or the explanation was simply convenient. Now to the food, which unfortunately did not redeem the plot. Every steak ordered at our table was overcooked, and service pacing was inconsistent. Dishes arrived in scattered intervals, with one meal landing after the rest of the table had already finished. Even on a busy night, timing is part of hospitality, not an optional add on. I can forgive a kitchen having an off moment. What was harder to overlook was the lack of professionalism on the floor. A server’s skirt repeatedly rode up to the point that her buttocks were visibly exposed while bending and leaning, including directly outside the glass beside our table. My niece, seated by the window, turned toward a noise and was met with an image no family dining experience should include. My sister discreetly and politely notified our waitress, as one would hope someone would do for them. The issue continued multiple times afterward. There was no manager on duty. We were given the owner’s number, and I left a voicemail. If I receive a response, I will gladly update this review. As it stands, I cannot recommend this restaurant. Between the reservation contradictions, overcooked steaks, erratic pacing, and a front of house standard that fell well below basic expectations, the experience missed the mark in ways that were both avoidable and unnecessary.

Can anyone recommend a good place for dinner and entertainment in Harrison Hot Springs this weekend? Date night with my husband! Thanks!